Customer care Representative- Check ‘n Go/Allied Cash Loan
Do you realy enjoy supplying exceptional solution and building enduring consumer relationships? Do you need to go beyond conventional jobs that are retail start building your job? Have you got curiosity about being part of A financial that is industry-leading services? Do you want to produce your following move? If that’s the case, you want to speak with you!
Breakdown of Part and Key Accountabilities:
Our Customer Service Associates are in one’s heart of that which we do at Check ‘Go and Allied advance loan, both area of the Axcess Financial group of organizations. Every day in towns and cities and towns around the world, these are typically greeting clients, processing applications, responding to inquiries about services and products, marketing new services, and much more — all because of the aim of delighting our respected clients. we offer cash solutions for genuine people and make an effort to function as first option for everyday monetary solutions. We users give attention to building relationships to make certain client requirements are now being offered utilising the most useful services and products we could provide.
- Relationship management: place our clients during the center of every thing we do. Exemplify our Product product product Sales tradition. Provide and teach clients regarding the item profile. Escalate dilemmas towards the shop Manager, DDO, and Corporate Office if struggling to resolve the presssing problem directly using the client.
- Cash managing: Handle and count currency, money, and coins to add handling a money cabinet, counting money deposits, going cash from safe safe to cash cabinet as well as other money management needs. Accountable for bank deposits or bank pick-ups. Balance batch that is individual with shop product sales reports at end of time and help with resolving over/shorts as required.
- Loan processing: Perform customer that is necessary to validate information presented. Accurately process loans and deals per business policy.
- Conformity: accountable for conformity with company/State policy and procedures including Federal legislation where relevant.
- Inbound/Outbound calls: response phone inquiries in reaction to questions that are general consumer applications, demands or any other dilemmas. Put outgoing client courtesy and collection telephone phone telephone phone calls relative to federal laws and shop running procedures.
- Brand Ambassador: improve the Check ‘n Go brand name expertly and make certain store look ( external and internal) is maintained to business requirements. Help in the execution of all of the business marketing plans and programs, ensuring exact and set-up that is timely exemplary execution and within founded due dates.
Minimal Education and Enjoy Involved:
- Couple of years sales that are previous customer support experience chosen.
- 2 yrs cash managing experience chosen.
- Should have own private dependable transport in conformity with posted policy and procedure. This might NOT add transport that is general public transport from family members or buddies. Must keep a valid license and Automobile that is valid Insurance used by the business.
Furthermore online payday loans New York, we provide: competitive compensation (base pay + incentives) and advantage programs ( e.g., medical dental, term life insurance), a ample premium time off program, 401k retirement plan, tuition reimbursement, and a work environment that is engaging.
About Axcess Financial:
We have been an independently held business headquartered Cincinnati, Ohio whom provides revolutionary credit solutions that empower clients to manage their individual funds whenever, where and exactly how they need. It really is our objective to have individuals the cash they require whenever they want it. We make certain we do this in a real means this is certainly accountable and inside their means.
Dedication to Diversity:
Axcess is dedicated to employing and keeping a workforce that is diverse. Our company is proud to be the same Opportunity/Affirmative Action-Employer, making choices without respect to race, color, faith, sex, sex identity or phrase, intimate orientation, nationwide beginning, genetics, impairment status, age, marital status, protected veteran status or just about any other class that is protected.
This publishing is meant to explain the nature that is general of work likely to be performed and it is maybe perhaps not an extensive a number of all duties, duties and abilities necessary for the positioning.